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Information and Covid test

WELCOME BACK

At Grupotel Hotels & Resorts we want to guarantee that your stay will be as pleasant as possible, with all the security and prevention measures that we can offer, so you can once again enjoy your carefree holidays or rest days in our privileged locations.

To do this, we are continuously reviewing and improving our solid Prevention Program and its application, in accordance with the regulations and recommendations of the Balearic Islands government and the health authorities.

In order for you to book your holiday calmly and with confidence, we have readjusted our Reservation Policy to ensure maximum flexibility.

During your stay

Antigen Tests or PCR Test

Grupotel Hotels & Resorts offers all our guests the possibility of carrying out an Antigen Test or PCR Test at the hotel or at a nearby concerted medical center.

In the event that a positive result is obtained, the indications provided by the Spanish health authorities will be strictly followed.

RadarCovid App

The recommendations and prevention measures, in QR codes will be made available to you by the hotel, including a link to government information on the RadarCovid mobile application. This App allows you to track possible contacts via Bluetooth, so we recommend its use throughout your stay in the country.

Reservation Policy

In order to offer the maximum possible flexibility, all reservations made on our website can be cancelled free of charge up to 24 hours before the day of arrival. If you need to cancel your reservation 24 hours prior to the day of arrival, we may postpone your stay without penalty. Please note that rates may be different on other dates.

For any question, please, contact us (mailto: info@grupotel.com). We will be more than happy to help you.

See you soon!

The team of Grupotel Hotels & Resorts has been at your service for 50 years. We are looking forward to fulfilling your wishes! Get to know the sunny side of the Balearics.

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