Sustainability

What do we do at Grupotel to ensure a sustainable development?

We manage pollution and residues

• Separating rubbish to recycle.
• Controlling our atmospheric emissions.
• Monitoring the noise we produce.
• Turning over dangerous waste to authorised processors.

We save water

• Installing flow reducers in taps and showers.
• Promoting the changing of towels according to the ecological criteria of the client.
• Watering during the coolest time of day.
• Planting native plants in our gardens.
• We keep continuously abreast of our water consumption through the checks that our technical staff carry out on meter readings.

We save energy 

• Taking advantage of natural light.
• Using light switches with automatic shut-offs.
• Using low-consumption/ led light bulbs.
• Controlling temperatures using thermostats.
• We keep continuously abreast of our energy consumption through the checks that our technical staff carry out on meter readings.
• We’re committed to investing in energy efficiency.

We make responsible environmentally friendly purchases 

• We apply environmental criteria when shopping (minimum packaging & products that carry the Eco-label...)
• Giving priority to local products to reduce transport.
• Reducing the consumption of toxic products. 
• Using recycled and unbleached paper.
• We control our stocks of products in such a way that no food is wasted.

We arrange environmental training in the values of society and of our surrounding area We have an annual training program for our staff. We are prepared to react to environmental emergencies.  We have appointed good labour practices, human rights and environment managers in our hotels.   We put Safety First on our premises We have a food health & hygiene plan and safety plan for drinking and swimming pool water.  We have a preventive maintenance plan on our premises to ensure safety. We comply with all current regulations regarding Occupational health and safety.

We demonstrate our commitment to the Environment and to Society  Our hotels have their environmental management system certified in accordance with the international standard ISO 14001. We belong to the “Sustainable Hotels of the Balearic Islands” Network (www.xarxahotelsostenibles.com) We support non-governmental and non-profit- making organizations, and social and environmental enterprises (Unicef, Cáritas, Proyecto Hombre, Operación Kilo, Arka Tapones Solidarios, Restaurantes contra el hambre, Initiatives Océanes…) We facilitate contact with our natural surroundings, culture, fauna and flora through “Grupotel Natur”. We’re members of the ECPAT Code, an international code of conduct that protects children from commercial sexual exploitation within tourism and the travel industry, via The Balearic Islands Association of Hotel chains. We disseminate our Corporate Social Responsibility Policy within our hotels. We publish our environmental and social indicators as part of our Sustainability Report. We learn from our guests’ feedback.

What could you do to cooperate with us?

• Shut off the water when you aren’t using it. 
• Inform us if the tap or wc function incorrectly.
• Reuse towels.
• Let your chambermaid know if you don’t need your sheets changing.
• Don’t use the wc as a rubbish bin. Use the half-flush feature on the wc.
• Turn off unnecessary lights.
• Moderate the temperature of the air-conditioning.
• Close doors and windows while the air-conditioning is working.
• Separate your waste. You’ll find recycling bins in the hotel.
• Deposit used batteries and expired medicines at the reception.
• Get to know the culture and traditions of our towns and villages.
• Have a taste of the wide range of local produce.
• Visit the natural areas (Nature Reserves and Nature Parks, Albuferas (coastal lagoons), beaches and coves…)
• Behave responsibly in natural areas, observing the terms of access and the restrictions.
• Let us know about any discriminatory behaviour that you notice in your surroundings.

• Quality policy
• Social Corporate Responsibility policy
• Local Community Protocol
• Protocol on Health and Safety of our employees, suppliers and customers
• Human Rights Protocol and Good Labor Practices
• Environmental policy